Terms of Service

1. Introduction and Acceptance of Terms

These Terms of Service (the "Terms") constitute a legally binding agreement between ZennaCoin ("Company," "we," "us," or "our") and the individual or entity accessing our platform ("User," "you," or "your").

By registering for an account, accessing the Website, or using our Services (including Spot Trading, Futures Trading, and Bot Trading), you expressly acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Definitions and Interpretation

• "Services" refers collectively to the ZennaCoin website, mobile applications, APIs, trading platforms, and bot services.
• "Digital Assets" refers to cryptocurrencies, tokens, and other virtual assets transacted on the Platform.
• "Bot Trading" refers to the use of automated software tools or algorithms provided by ZennaCoin to execute trades based on pre-set parameters.
• "Liquidation" refers to the forced closing of a User’s position to prevent negative equity when margin requirements are not met.
• "Force Majeure" refers to events beyond our control, including but not limited to government restrictions, market suspension, blockchain network failure, war, or natural disasters.

3. Eligibility and Prohibition

To use the Services, you represent and warrant that:

• Legal Age: You are at least 18 years old or of legal age to form a binding contract under applicable law.
• Capacity: You have the full power and authority to enter into this agreement.
• Restricted Jurisdictions: You are not a resident of, or located in, any jurisdiction where the Services are prohibited by law (e.g., sanctioned countries designated by OFAC, the UN, or Singaporean authorities).
• Sanctions: You are not on any trade or economic sanctions lists.

ZennaCoin reserves the right to restrict or prohibit use of the Services from certain countries at its sole discretion.

4. Account Registration and Security

4.1 Account Creation

You agree to provide accurate, current, and complete information during the registration and Know Your Customer (KYC) process. ZennaCoin reserves the right to refuse registration or suspend accounts that provide false or misleading information.

4.2 Security Responsibilities

You are solely responsible for safeguarding your account credentials, including passwords, API keys, and Two-Factor Authentication (2FA) codes. ZennaCoin assumes no liability for any loss or damage arising from unauthorized access to your account due to your failure to secure your credentials.

4.3 KYC and AML Compliance

We are obligated to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) laws. You agree to cooperate with all requests for documentation (e.g., passports, proof of address, source of funds). Failure to provide such documentation may result in the freezing of your assets or termination of your account.

5. Trading Services

5.1 Spot Trading

Spot trading orders are executed based on market availability. You acknowledge that valid orders may not be executed if there is insufficient liquidity.

5.2 Futures and Margin Trading (High Risk)

• Leverage: Trading with leverage magnifies both potential profits and potential losses. You acknowledge that you may lose your entire principal balance.
• Liquidation: If your margin balance falls below the Maintenance Margin requirement, ZennaCoin reserves the right to liquidate your positions immediately and without notice. You are not entitled to a warning prior to liquidation.
• Negative Balance: In certain extreme market conditions, it is possible to incur a negative balance. You agree to be liable for any deficit unless "Negative Balance Protection" is explicitly guaranteed by law in your jurisdiction.

5.3 Automated Bot Trading

• "As Is" Service: Trading bots are provided on an "as is" and "as available" basis. ZennaCoin makes no warranty regarding the profitability, reliability, or uptime of bot services.
• User Responsibility: You are solely responsible for the configuration of your bots. Errors in parameters (e.g., setting the wrong stop-loss) are your responsibility.
• Technical Failures: ZennaCoin is not liable for losses caused by software bugs, latency, internet connectivity issues, or algorithm failures.

6. Forks, Airdrops, and Blockchain Consensus

ZennaCoin has no control over the underlying software protocols of Digital Assets.

• Forks: In the event of a "Hard Fork" or split in the blockchain, ZennaCoin reserves the right to decide, at its sole discretion, whether to support the new chain. We are not obligated to support any specific fork.
• Airdrops: ZennaCoin does not guarantee the distribution of airdropped tokens or forked assets. You should withdraw assets to a private wallet if you wish to ensure receipt of such tokens.

7. Fees and Taxes

7.1 Fees

You agree to pay all applicable fees related to your use of the Services, including trading fees, withdrawal fees, and margin interest. ZennaCoin reserves the right to adjust pricing at any time. Updated fee schedules will be posted on the Platform.

7.2 Tax Compliance

It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct. ZennaCoin does not provide tax advice and is not responsible for collecting, reporting, withholding, or remitting any taxes arising from your trades.

8. Risk Disclosure

By using the Services, you acknowledge:

• Volatility: Digital Asset prices are extremely volatile. You could lose all funds.
• No Advice: ZennaCoin does not provide investment, legal, or tax advice. All trades are executed automatically, based on your instructions.
• Technology Risk: Blockchain networks can get congested, and smart contracts can be exploited. ZennaCoin is not liable for losses due to blockchain network failures.
• Regulatory Risk: Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of Digital Assets.

9. Prohibited Activities

You agree not to engage in:

• Market Manipulation: Wash trading, spoofing, pump-and-dump schemes, or front-running.
• Illegal Activities: Money laundering, financing terrorism, or purchasing illegal goods.
• System Abuse: Using spiders, scrapers, or other automated means to access the Platform services without authorization; or stressing the infrastructure with excessive API requests.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

IN NO EVENT SHALL ZENNACOIN, ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, RESULTING FROM:

• (A) YOUR ACCESS TO OR USE OF THE SERVICES;
• (B) ANY UNAUTHORIZED ACCESS TO OUR SERVERS;
• (C) ANY BUGS, VIRUSES, OR TROJAN HORSES TRANSMITTED THROUGH THE SERVICE;
• (D) THE LIQUIDATION OF YOUR POSITIONS.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE AMOUNT OF FEES PAID BY YOU TO ZENNACOIN IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless ZennaCoin and its affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the Services;
• Your violation of these Terms;
• Your violation of any rights of any other person or entity;
• Your violation of any applicable laws or regulations.

12. Modifications and Termination

• Termination by Us: We may terminate or suspend your access to all or part of the Services immediately, without prior notice or liability, if you breach these Terms or for any other reason, including compliance with legal requirements.
• Modifications: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services constitutes acceptance of the modified Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

13.1 Arbitration

Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause.

• The seat of the arbitration shall be Singapore.
• The Tribunal shall consist of one arbitrator.
• The language of the arbitration shall be English.

13.2 Class Action Waiver

You and ZennaCoin agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Contact Information

For any questions regarding these Terms, please contact us at: